What to Look for in a Lender When Getting a Payday Loan

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When you are trying to find the right lender to get a payday loan from, you will have to review your options. It is absolutely essential that you spend the necessary time to look at the different lenders you will have to choose from. This will allow you to make the right decision so you get the best possible deal. Selecting the wrong lender to borrow from can mean paying more than you have to for your loan. The tips in this article can help you save money and get precisely what you need.

Positive Customer Reviews

One of the first things that you should look for in a private lender is positive reviews from past customers. This is a very strong indication that the lender is highly reputable and therefore trustworthy. You should make a point of avoiding any lender that has a significant number of negative reviews and comments from customers. Getting this information can make your decision a whole lot easier. There are numerous independent sites that are dedicated to this purpose. Never trust reviews on the actual lender’s website, as they are probably not all legitimate.

Size of the Company

You need to look for payday lending companies that are large and established. While there may be some good smaller ones, there is a good chance some of them are just running a scam. The size of the business definitely matters, so you will need to keep that in mind. Look into how many physical offices each company has. Even online-based lenders will have at least one brick-and-mortar office somewhere. If they are legitimate, you should be able to find an actual address.


Take a look at each lender’s website to see how much information they offer to visitors. Ideally you will want to choose a lending company that provides you with a history of their business as well as all of their policies. Spend as much time as you need reading through this information so you can learn what you need to know about each lender. If a company seems like it is trying to hide something, it will show on their website.

Unrealistic Promises

You can always identify a shady lender when you see things like “Guaranteed approval!” on their website. The fact is that no lender can guarantee that you will be approved no matter what. They are going to run a credit check and look at all of the information you submit on your application before making a decision. A lot of people who apply for payday loans end up getting approved, but not every single person. This is why it is important to manage your expectations.

Hidden Fees

Make sure that you find out if there are any fees the lender charges that they don’t mention on their website. You can do this by simply giving them a call or sending an email. If the answer is yes, you will want to move on to another one. Most of these lenders are very upfront about the fees they charge, so you don’t want to put up with this.

Solid Customer Support

It is crucial that you only borrow from a lender that offers good quality customer support. You will be very grateful for this if and when you ever need to contact them with a question or concern. Look for lending companies that have a phone number you can call. It’s also a good idea to find one that offers a live chat feature on their site as well.

This way you will be able to get the help you need at any time day or night. Their website should have an FAQ section that you can potentially get answers from. Make sure the answers to the questions are detailed and helpful. You might even want to call the customer support number to see how professional they really are.


Find out what kinds of credentials each lending company has. This includes any reputable associations they belong to. The better their credentials, the more likely they are to provide you with an excellent deal for your loan. You also need to confirm that they fully comply with all industry standards. This is for your own protection, so you definitely want to do it before making a decision.

Many people who get payday loans choose the first lender they find online, but this is a huge mistake. You don’t want to simply roll the dice with something that is this important. If you are going to borrow any amount of money, you need to know that it is coming from someone you can trust. All of these criteria are crucial to consider when you are trying to make the best overall decision on a certain lender.

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